How does this website work?

On this platform, I offer three services. In the menu, you will find “My Projects,” “Training Modules,” and “My Articles.” Each menu serves a different purpose.

The “My Projects” menu contains information about the projects I have completed. The “Training Modules” menu contains training and learning materials (modules) that I have designed for self-paced learning. These resources are created to support individuals who want to learn, develop their skills, or explore career opportunities in this field. The materials can also be used by professionals as a training reference.

Some materials are available for free, allowing you to read and download them for learning purposes ONLY not for commercials please. In addition, you can access complete training modules with more comprehensive content which need a payment.

I welcome collaborations. My goal is to make practical knowledge easier to access and to support the growth of professionals in the tourism and hospitality industry.

  • Founder of Joyeast tour (www.batamtourism.com)

  • Kimpton Clock Tower as a Front desk team member (August – December 2025)

  • Holiday Inn Manchester City Centre as receptionist (March – June 2025)

  • Holiday Inn Bournemouth as guest service assistant (January 2024 – February 2025)

  • MSc. International Hospitality and Tourism Management 2023-2024

  • Freelance city tour guide in Batam island, and tour leader in SE-Asian countries, Australia and United Kingdom 2016-2024

  • Started a start-up company “Batam travel planners” for organising tours 2016 – 2023

  • Tour and sales executive in Singapore 2015, designing and selling educational travel packages while managing client relationships and group travel logistics

  • Teaching history education at Upper secondary school 2014 – 2015

  • Graduated from Universitas Negeri Medan 2014 in History and education major

  • Teaching in PRIMAGAMA, learning institution 2012


Glimpses into my experiences while studying and working in the UK

A collection of photos documenting my experience as a tour guide and tour leader

As a tourism practitioner, I offer two main types of services: (1). Human resource development for the tourism industry such as training of guest lecturer. (2). Tour services such as tour arrangement, tour guiding, and tour leader

Through both tours and training, my goal is to support the development of professional, knowledgeable, and passionate individuals in the tourism industry, while creating meaningful travel experiences for visitors. I welcome collaborations, particularly with professionals in the tourism and hospitality industry, including research opportunities

I have written several articles on tourism for my future reference. These articles reflect personal perspectives, so other people’s experiences may be different.

Why do I choose tourism as my career path? What tourism can do for our local communities?

Tourism can significantly support local communities such as local destination management organisations, tour guides, artisans, and souvenir makers. Tourism assists to preserve the local cultures and local wisdom. Furthermore, in the bigger pictures, both economic and socio-cultural are supported by the tourism activities. Read more……..

Feel free to explore the options in the menu below